Flipping the Script on the Most Difficult People During Difficult Times

Flipping the Script on the Most Difficult People During Difficult Times

The 7 April session is now fully booked. Due to overwhelming demand, an additional session has been scheduled for 9 April.

Family Law Pathways Networks across Australia invite you to join a free webinar presentation with American author and high conflict expert, Megan Hunter, MBA. Delivered online via Zoom, Megan Hunter will present an hour-long keynote, followed by a 30 minute Q&A session. This presentation will also be made available online for a limited time for those who are unable to join the live webinar.


WHEN   Tuesday, 7 April & Thursday, 9 April 2020
   11:00AM – 12:30PM Perth time (1:00PM – 2:30PM AEST)
WHERE    Online webinar delivered via Zoom

   Free of charge, registrations essential.
   Book your place at bit.ly/flpnwebinar*

* To register, just add to cart (you will not be charged), complete the simple steps. You will receive a confirmation email from High Conflict Institute. A follow-up email will be sent prior the date.


In the current economic, social, and political environment, managing high conflict behaviour and communication is essential. Many of us are stressed  by our own worries around health and job security and in these times of significant stress we see individuals behaving in an increasingly difficult way.  While there are billions of people suffering around the world, some individuals continue to hold on tighter to conflict and personal fixations than ever before. This one hour Webinar will discuss simple theories around brain science which leads to individuals reacting in an irrational and difficult to manage manner when confronted by significant change and unrest. We will talk about how we can communicate with such individuals effectively, while saving our sanity at the same time.

People with high conflict behaviors are the most difficult people to work with, work for, and to serve as customers, clients, students, parishioners, neighbors, and to deal with in our families—especially in difficult times. Their behaviors get under our skin, make our hearts race, enrage and sometimes scare us. Their blaming and sometimes hostile communications disrupt our day and cause us a lot of stress consciously and subconsciously. Bottom line, they cause high levels of stress for those around them resulting from 4 core high-conflict issues:

  1. unmanaged emotions

  2. all-or-nothing thinking

  3. extreme behaviors

  4. preoccupation with blaming everyone else.

They are not born bad . . . they are just people with behaviors shaped by past trauma, temperament at birth, and genetics in some cases . . . and they do not know their behaviors are working against them. There is a way to improve interactions with people who display high conflict patterns of behavior but it’s opposite of what we know to do and are used to doing, or what we feel like doing.

This entertaining and educational workshop by author and high conflict expert, Megan Hunter, MBA, unveils the driving force (the complicated operating system) behind their behaviors and how to take opposite actions, which are not obvious or natural, with those who exhibit these behaviors. The training starts with a cursory understanding of the neuroscience of the high conflict personality—the fear-based operating system that drives their behaviors. This understanding increases our empathy and thus our ability to manage interactions more successfully by focusing on helping them feel safe. Next, a focus on planning for structure and setting limits is provided before shifting into the practical skills necessary to communicate in writing using our popular BIFF Response® method and our Calm2Think™ method with EAR Statements™ (Empathy, Attention, Respect).

And last but not least, we’ll take 5 minutes to talk about self care!

Megan Hunter, MBA

Megan Hunter, MBA, is a speaker, author, and the co-founder and Chief Executive Officer of the High Conflict Institute. She has trained professionals and delivered keynotes to large groups on high conflict behaviors since 2008 in the U.S. and in 7 countries, and lead HCI’s diverse team of professional staff across three continents. She has strong leadership, policy and training experience during her eight years at the Arizona Supreme Court, Administrative Office of the Courts as Family Law Specialist. She is founder and publisher of Unhooked Media, a publishing company focused on relationship and conflict revolution.

Ms. Hunter has provided training extensively across Australia and has a strong affinity for Australians, for Family Law Pathways Network and for the good work of all Australians who have endured extraordinarily difficult times.